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How to View Messages?

How to View Messages?

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Transcript
Created:
April 7, 2023
Last updated:
April 7, 2023

1.     Upon successful login, navigate to the left-hand menu.

2.     From the list of options, select Messages. This takes you to the Messages screen.
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Messages

3.     Here, all the messages are segregated into Pending and Sent categories. As soon as a message is sent, it is moved from Pending to Sent. By default, the pending category is displayed.

4.     Clicking the three-dot icon from a message tile reveals a couple of options that include View Details and Resend Message.
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Three-dot icon

5.     Clicking the message title opens the details of the selected message.
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Select Message

6.      Incase you want to resend the message, click the Resend Message button.
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Resend Message
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Frequently Asked Questions

If you are hesitating, do not worry - we are here to explain
everything you might want to know. Let us help!

What is Quiltt and why would I need this at my community?
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Quiltt is a simple to use resident engagement, family communication, and operational efficiency platform that helps long-term care organizations (independent living, assisted living, memory care, and continuing care retirement communities, also known as CCRCs) contain costs by building a stronger census, improving staff retention, and eliminating unnecessary expenses to improve profitability.

Quiltt is a leading assisted living software and app solution with a range of tools, including activity planning & tracking, reservations, staff appreciation, in-room media, surveys, and much more, Quiltt resident engagement and family communication software solution makes it easy for you to communicate all the relevant information about your community to residents, family, and staff through a mobile app (Anrdoid and iOS), laptop/desktop, and directly into all resident rooms.

How long will it take you to get my community set up?
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We make every effort to get your community activated within 72 hours.  Most of the time, we'll have you up and running within an hour from receiving all the necessary community information including contact information, images of the community, logo, reservation schedules, integration credentials, and admin users.  As soon as we activate your community, you will have the ability to add users, activities, meals, media, and more.  From there, it's up to you how quickly you want to roll it out to residents, family members, and staff.

How much does Quiltt cost?
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We offer three different plans, Essentials (free-forever), Pro ($499/month/community) and Enterprise (varies based on your specific situation). The best part about the pricing of our assisted living software is that there are no limits on the number of users and, for Pro and Enterprise subscribers, all of the new features we develop are added to your plan at no additional cost. We hate getting "nickel and dimed" and we promise not to do it to you.

Where will I get trained to use the system and who will train my staff?
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Quiltt is a simple to use communication system that uses familiar web and mobile interfaces. That being said, we're here to help you with any training and onboarding needs you have. We offer several training options and support materials including hands-on training, in-person or via video calls and lots of tutorial videos. Need more training for new staff, no problem; just reach out to us and our team would be happy to set up something that works best for you.